Wallet

Wallet shows the balance held by the active account and the transactions that moved it. This balance is separate from subscription seats and monthly usage pools.

View Balance and Transactions

Open Wallet (/wallet) in the dashboard navigation. Check the active account, currency, current balance and transaction list. Entries can include top-ups, credits, debits, spending and refunds. The ledger shows the amount and resulting balance.

Account members can read their account's balance and history. Top-ups and wallet-spending operations require the applicable account-admin permission; personal-account scope is handled separately.

Add Balance

Under Add balance, select a common amount or enter a Custom amount within the displayed limits and choose Add balance. Complete the offered payment checkout. Amount limits and currency come from the current account configuration; use what the screen displays.

Wait for payment confirmation and the refreshed ledger before assuming funds are available. If confirmation is pending, refresh status or follow the reported error; do not infer success from closing the checkout window.

Use Balance

Supported checkout screens offer payment from the account balance for eligible purchases, including scans, pentests or plans. Availability and required amount are shown on that purchase's screen. Adding money does not itself buy a scan, assign seats or increase a monthly usage pool.

Troubleshooting

Balance unavailable: retry the read. If a cached balance is shown after a failed refresh, it is not a new payment confirmation.

Not allowed to top up or spend: check the active account and ask its account admin. Provider repository access alone is insufficient.

Payment completed but balance missing: check confirmation status and the ledger before trying another payment. Share the non-sensitive payment reference with support if needed.

See Billing and Plans and Usage and Limits.